SHIPPING |
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| ITEMS ARE SENT FROM MONDAY TO FRIDAY. YOU WILL FIND A TRACKING NUMBER IN YOUR INBOX WHEN THE ITEM LEAVES THE ATELIER :) | ||
| BELGIUM | €5 | |
| EUROPEAN UNION 1 | AT · DK · FR · DE · IT · LU · NL · PL · PT · ES | €15 |
| REST OF EUROPE | €25 | |
| REST OF THE WORLD | €30 | |
| PICKUP | BRUSSELS | FREE |
RETURN & REFUND |
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| TIMELINE | RETURNS ARE ACCEPTED UNTIL 14 DAYS AFTER THE ITEM IS RECEIVED. |
| CONDITIONS | UNUSED, ORIGINAL PACKAGING, PERFECT CONDITION" |
| STEP 1. | CONTACT CUSTOMER SERVICE:INFO@LOUISE.LAND |
| STEP 2. | USE TRACK&TRACE, AND INSURANCE |
| STEP 3. | AWAIT APPROVAL OR REJECTION |
| COST | SHIPPING AND RETURN COSTS ARE NOT REFUNDABLE *UNLESS THE ITEM WAS DEFECTIVE ON OUR PART |
CARE |
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| ALL PIECES ARE CREATED THOUGHTFULLY. THEY ARE MEANT TO BE CARED FOR. ALLOW ME TO PROVIDE YOU WITH THE TOOLS, KNOWLDGE AND ENCOURAGEMENT TO ENSURE THESE PIECES ARE CHERISHED FOR A LIFETIME. | |
| SCENT PENDANT |
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| SILVER CHAIN | SILVER CAN NATURALLY TARNISH OVER TIME. TO RESTORE ITS LUSTER, USE DEDICATED PRODUCTS. AVOID ABBRASIVE HOUSEHOLD PRODUCTS, BLEACH, AND OTHER STRONG CHEMICALS. |
| CERAMIC PENDANT | PERFUME CONTAINS OILS, WHICH OVER TIME CAN COVER THE POROUS SURFACE OF THE PENDANT. TO RESTORE THE POROSITY, IMMERSE IN COLD WATER, AND GRADUALLY BRING TO A BOIL, PROTECTING IT FROM SUDDEN TEMPERATURE CHANGES. |